The most precious possession of a company is its people
Total Quality and Environmental Management
Total Quality and Environmental Management
Target group:
Managers, personnel reserves
Aims:
To improve the knowledge of participants of total quality and environmental management systems and to improve their motivation for their implementing in the company
Content:
TQM, EMS
The rules for quality management in the company
Audits of quality and environmental systems
Policies and quality assurance administration
The quality of the suppliers and customers relations
In-company relations
Quality improvement teams
Continuous improvement
The role of managers in TQM and EMS
Improvement of the efficiency and the quality of the managerial decision making
Action plan for future individual and company development
