The most precious possession of a company
is its people
Managerial Communication
Managerial Communication


Target group:
  • All level managers, personnel reserves
Aims:
  • To improve the skills of the effective communication - verbal and non-verbal
Content:
  • The model of communication process
  • The basic forms and rules of the effective communication
  • The function of the communication and the information flows in the company
  • Barriers and the defects of the communication, possibilities of their reductiona
  • Interpersonal communication - active listening
  • Giving feedback
  • Electronic communication in the company
  • Assertive and non-assertive communication
  • Conflicts solving
  • Influencing the others
  • How to be effective communicator
  • Evaluation individual communication skills

  • Action plan for the future individual and company development
Duration:
  • From 2 to 4 days