The most precious possession of a company is its people

Effective assistant Target group: Assistants, secretaries Aims: To improve the knowledge of participants in the area of assistant job description and to improve their skills in this area Content: Assistant and her / his position in the organization structure: tasks, responsibilities and roles of the assistant personal contacts, welcoming guests and visitors co-ordination the relations in the work - with managers, peers, stakeholders etc. Assistant`s communication at work: the basic assertive rights and techniques verbal communication, speaking, rhetoric telephone calls - basic rules signals of nonverbal behavior positive thinking and speaking Job coordinating and organizing: how to manage your own time sessions and meeting planning handling visits how to manage stress Agenda of department: standards of the written documents stylisation of business correspondence internal, business and official letters Rules of etiquette and image: rules of personal contacts meeting, sessions, discussions official social gatherings self-presentation and company presentation dressing - style, accessories, tidines Duration: From 1 to 2 days